for wellbeing leaders and coordinators

Your care team shouldn’t decide on half the picture.

You depend on educators to notice what you can’t see yourself. Descant gets what they notice into the case file — in two minutes, attributed, on the right student’s record.

Talk to us How it works

Your caseload, in one place

Referrals, notes and plans on one record
Referrals marked routine or urgent
Educator observations through the educator portal

the problem

The wellbeing coordinator at an Australian school, who depends on educators and stakeholders to notice what they cannot see themselves, is struggling to get those observations out of corridors, emails and phone calls and into the case file, leading to a care team deciding on half the picture, and a review later finding that everyone had noticed.

A week with Descant

Monday

A teacher raises a referral from the educator portal, marked urgent, with the areas of concern.
Tuesday

You triage it and allocate it — or waitlist it, with the reason on record.
Wednesday

You ask two educators what they have seen. By the afternoon, both have added their observations in the educator portal, on the student’s record.
Thursday

The care team meets with what everyone noticed in front of them — not half of it.
Friday

The notes that matter are already there for review, reporting or NCCD.

One record per student

Referrals, notes, plans and educator observations in one place — support episodes kept as a history, never overwritten.

The educator portal

Any staff member signs in and adds observations or concerns about any student. They see only their own notes and when the support team has reviewed them, never the case. What they see.

Assurance for leadership

A briefing on demand, waiting times and workload for your principal, with de-identified downloads. Leadership reporting.

School counsellor or psychologist

Templates for your wellbeing team

12 of the templates in Descant’s picker are filed under this role. See them on the templates page.

School Counselling Session
Student Check-in Note
Student Welfare Review
School Group Program Note ↗ (Grounded Scribe site)
Schools Therapy / Allied Health Session ↗ (Grounded Scribe site)
Classroom observation record for school staff
Termly student progress report for schools
School Recommendations Report ↗ (Grounded Scribe site)
Functional Behaviour Assessment
Parent Meeting Summary
Case conference and parent meeting minutes for schools
Transition Support Note

Questions support leaders ask

Something we haven't answered? Ask us and a person from the team will reply.

Ask a question

Do all our staff need accounts?

Yes: every staff member signs in. Your support team works the cases; everyone else uses the educator portal to add observations or concerns about any student. Staff sign in like the rest of the school team: a password (plus two-step verification if the school requires it), or Google/Microsoft. They see only their own notes and when the support team has reviewed them, never the case.

How is this different from our wellbeing tracker?

Most trackers rely on someone typing the note in. Descant’s difference is getting observations from the educators who see the student — spoken in two minutes, checked by them, attributed and dated on the record.

Can our principal see the caseload?

Yes. The Reports page gives leaders a briefing on how the service is running — referrals, waiting times, caseloads and tiers — without case notes, and its downloads leave out student names. Who can open it follows each person’s role.

Does the AI make decisions about students?

No. It drafts notes for a person to check. Triage, allocation and every decision stay with your team.